Privacy policy

Last updated: March 21, 2026

This Privacy Policy describes how VOGUE CARRY LLC, operating as AtelierVivant ("we", "us", or "our"), collects, uses, and shares your personal information when you visit or make a purchase from www.ateliervivant.com (the "Site").

We sell compact personal fans — including USB desk fans, handheld fans, and portable battery-powered fans — exclusively online to customers in the United States. The information we collect is used only to fulfill orders, operate the Site, and communicate with you.

1. Information we collect

We collect information you provide directly to us, information collected automatically when you use the Site, and information from third-party services we use to operate our store.

Information you provide

  • Contact details: your name, email address, phone number, and shipping address when you place an order or contact us
  • Payment information: billing address and payment card details — payment transactions are processed by Shopify Payments or other payment providers; we do not store your full card number on our servers
  • Account information: if you create an account, your login credentials and order history
  • Communications: messages you send us by email or through our contact form

Information collected automatically

  • Device and usage data: IP address, browser type, pages visited, time spent on pages, referring URL, and other standard web log data
  • Cookies and tracking technologies: we use cookies and similar tools to keep your cart active, remember your preferences, and understand how visitors use the Site — see Section 6 for more detail

Information from third parties

  • If you arrive at our Site through a third-party link or advertisement, we may receive limited data from that platform about the source of your visit
  • Payment processors and shipping carriers may share transaction and delivery status information with us to complete your order

2. How we use your information

We use your information only for the following purposes:

  • To fulfill your order: process payment, arrange shipping, send order confirmation and tracking updates
  • To communicate with you: respond to questions, handle return or refund requests, and send service-related emails about your order
  • To operate and improve the Site: understand how the Site is used, fix issues, and improve the shopping experience
  • For marketing: if you opt in, we may send promotional emails about new products or offers — you can unsubscribe at any time using the link in any email we send
  • For security and fraud prevention: detect and prevent fraudulent orders or unauthorized access
  • For legal compliance: meet applicable U.S. legal obligations, respond to lawful requests, and enforce our terms

We do not sell your personal information to third parties.

3. How we share your information

We share your information only in the following situations:

  • Service providers: we share necessary data with companies that help us operate the Site and fulfill orders — including Shopify (e-commerce platform), payment processors, and shipping carriers (USPS, UPS). These providers are contractually required to use your data only to provide services to us.
  • Advertising and analytics partners: we may share limited data (such as browsing behavior and purchase events) with advertising platforms (such as Google and Meta) to measure the performance of our ads. This is subject to your cookie preferences and applicable opt-out rights.
  • Legal requirements: we may disclose your information if required by law, court order, or government request, or to protect the rights and safety of our customers or our business.
  • Business transfers: if our business is acquired or merged, your information may be transferred as part of that transaction. We will notify you if this occurs.
  • With your consent: for any other purpose, only with your explicit permission.

4. Data retention

We keep your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining order records, handling potential returns or disputes, and meeting legal obligations.

If you request deletion of your account or data, we will remove your information within a reasonable time, except where we are required to retain it by law (for example, financial records).

5. Your rights

Depending on where you live, you may have the following rights regarding your personal information:

  • Access: request a copy of the personal information we hold about you
  • Correction: ask us to correct inaccurate or incomplete information
  • Deletion: request that we delete your personal information, subject to legal exceptions
  • Portability: request your data in a machine-readable format
  • Opt out of targeted advertising: you can opt out of having your data used for interest-based advertising through your browser settings, platform-level opt-outs (such as Google Ad Settings), or by contacting us
  • Withdraw consent: where we rely on your consent to process data, you can withdraw it at any time

To exercise any of these rights, email us at support@ateliervivant.com. We will respond within a reasonable timeframe.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). Virginia, Colorado, Connecticut, and Texas residents may have rights under their respective state privacy laws. Contact us to learn more.

6. Cookies

We use cookies and similar tracking technologies on the Site. Cookies are small files stored on your device that help the Site function and help us understand how it is used.

We use cookies for the following purposes:

  • Essential cookies: keep your cart active and enable checkout to function
  • Analytics cookies: understand which pages are visited and how long visitors spend on them (for example, via Google Analytics)
  • Marketing cookies: track visits from ads and measure ad performance across platforms

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality, such as your ability to complete a purchase.

7. Third-party links

Our Site may contain links to third-party websites (for example, shipping carrier tracking pages). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

8. Children's privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. If the changes are significant, we will notify you by email or by a notice on the Site. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

10. Contact us

Company: VOGUE CARRY LLC
Operating as: AtelierVivant
Address: 370 17th St, Denver, CO 80202, US
Email: support@ateliervivant.com
Support hours: Monday – Friday, 9:00 a.m. – 5:00 p.m. Mountain Time (MT)
Response time: Within 1–2 business days. Inquiries sent on weekends or holidays are answered the next business day.